Introduction
At Cozy Companions® Hair Dryer, we respect the privacy of our users and recognize the importance of protecting any information we collect about you. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through your use of our website and purchase of our products.
Information We Collect
Cozy Companions® Hair Dryer collects certain information about you when you visit our website or make a purchase. The types of information we collect fall into the following categories:
- Contact Information: We collect information like your name, email address, phone number, and mailing address when you create an account, make a purchase, contact customer support, or interact with us in other ways. This allows us to respond to your inquiries, process orders, and keep you updated on orders and promotions.
- Payment Information: When you make a purchase, we collect your payment details like your credit/debit card number and billing address. This information is processed by trusted third-party payment processors and is not stored on our servers after your transaction is complete.
- Product Preferences: We keep track of information about your interests and preferences based on how you interact with our website. This includes data like recently viewed products, items added to your cart, and products you purchase. We use this to recommend relevant products and improve your shopping experience.
- Website Usage Data: We collect information about how you use our website like pages you visit, links you click, items you view, and time spent on pages. We use third-party analytics tools like Google Analytics to gather this data anonymously. It helps us understand customer behavior and improve our website functionality.
- Newsletter Sign-Ups: If you choose to sign up for our email newsletter, we will collect your email address and information related to that interaction. We rely on your consent to send you newsletters, promotional emails, and other commercial messages. You can unsubscribe at any time.
- Social Media Interactions: If you interact with our social media accounts like liking or commenting on our Facebook page or posting an Instagram photo with one of our products, we may collect some information associated with those platforms. This depends on your social media account privacy settings.
How We Use Your Information
Cozy Companions® Hair Dryer uses your personal information in the following ways:
- Process, fulfill, and follow up on your orders
- Respond to customer service requests and questions
- Send transactional communications like order confirmations and shipping notifications
- Provide products, services, and customer support you request
- Send marketing and promotional communications with your consent
- Analyze use of our website and product purchasing patterns
- Improve our products, services, and website functionality
- Comply with legal obligations
We process your data for these purposes based on your consent, our legitimate interests in offering and improving our services, or to comply with legal requirements. We will only send you marketing communications if you opt-in to receive newsletters, emails, SMS, or other messages from us. You can withdraw your consent at any time.
How We Share Your Information
Cozy Companions® Hair Dryer will not share your personal information with third parties without your consent, except in the following circumstances:
- With third-party service providers working on our behalf who help process orders, fulfill purchases, provide customer service, send emails, remove repetitive information, analyze data, host our website, or assist with other administrative tasks. These companies are only provided the information necessary to perform their functions and are contractually bound to keep your data secure and confidential.
- With payment processing partners like Visa, Mastercard, American Express, and PayPal to authorize and complete your transactions. This may include sharing payment information or using their services for fraud prevention.
- With shipping partners like USPS, FedEx, and UPS to fulfill orders and ship products to you. We provide them with necessary information like your name, shipping address, and purchase details.
- With legal authorities or third parties if required by subpoena, court order, or other legal process. We share information to comply with relevant laws and assist with investigations.
- To third parties as part of any merger, acquisition, debt financing, sale of assets, or transition of service to another provider. You will be notified if any transfer of your data takes place for this purpose.
Data Security
We utilize a variety of security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:
- SSL encryption – Your sensitive information is transmitted using Secure Sockets Layer (SSL) encryption technology to prevent unauthorized access during transmission through the internet.
- Password protection – Access to your personal data is restricted through password protection mechanisms. Only authorized personnel with secure passwords can access restricted parts of our network and applications.
- Network security – Our website servers are housed in a secure network environment behind firewalls to prevent unauthorized access from outside the internal network.
- Data backup – To prevent data loss and ensure continuity of business operations, we utilize backup and disaster recovery procedures like storing backups off-site.
While we follow generally accepted standards and protocols to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.
Your Choices and Rights
At Cozy Companions® Hair Dryer, we want to ensure you maintain control over your personal data. You have the following choices and rights:
- You can opt-out of promotional emails by clicking “unsubscribe” at the bottom of any marketing message. You can still receive transactional and account-related emails.
- You can access, amend, delete, or restrict use of your personal data by submitting a privacy request form on our website or contacting our Data Protection Officer.
- If you have an account with us, you can access and manage your data in your account settings. You can update your personal information or close your account.
- You have the right to request an export of your personal information for portability purposes. You can also request for us to erase any personal data we have collected and retained about you, subject to legal obligations.
- You can disable or restrict cookies in your internet browser settings or by modifying your tracking preferences through our cookie management tool. This may impact functionality of our website.
- You can object to any automated decision-making or profiling based on your personal data that has a legal or significant impact on you. We do not currently engage in these activities.
- You can file a complaint about how we handle your personal data with the appropriate regulatory authority. We welcome any questions or concerns – please contact our Data Protection Officer.
Cookies and Tracking Technologies
Cozy Companions® Hair Dryer uses cookies and similar tracking technologies on our website. These help provide and improve our services, personalize your browsing experience, measure and analyze usage, and display relevant promotions and ads.
Cookies are small data files that are stored on your device when you visit a website. We use both session cookies (deleted when you close your browser) and persistent cookies (remain until you delete them). The cookies we use include:
- Strictly necessary cookies – These are essential to enable basic website functionality and security features. They allow you to navigate and access secure areas of the website.
- Performance and analytics cookies – We use these cookies to collect usage data and analyze how our website performs. We also use services like Google Analytics to track this data. This allows us to measure site traffic and usage to improve your browsing experience.
- Functionality cookies – These cookies remember choices you make like language preferences to provide a customized experience. We also use local storage like HTML5 to store your preferences.
- Targeting and advertising cookies – Third-party advertising partners may use these cookies to build profiles of your interests and display relevant ads on other sites you visit. You can opt out of receiving targeted ads by visiting the Network Advertising Initiative or Digital Advertising Alliance opt-out pages.
By using our website and providing your consent where required, you agree to our use of cookies as described here. You can manage and delete cookies through your browser settings, limit ad tracking through the choices above, or use our cookie management tool.
Privacy Policy Changes
This Privacy Policy may change periodically as we improve our services and comply with new legal requirements. We will notify you of any significant changes – however, we recommend reviewing this policy periodically for any updates. The last updated date will display at the bottom. By continuing to access our website after any changes, you consent to the revised Privacy Policy.
If you have any questions about this Privacy Policy, please contact our Data Protection Officer.
This Privacy Policy was last updated on March 1, 2023.
Contact Information
If you have any questions, concerns, or complaints about our Privacy Policy, data collection practices, or want to exercise your legal rights, please contact our Data Protection Officer by:
- Sending a letter to: Cozy Companions® Hair Dryer Attn: Data Protection Officer 123 Main St Nashville, TN 37217
- Calling us at 1-800-123-4567
- Emailing us at [email protected]
We will respond to all requests, inquiries, or concerns within 30 days.